Returns & Exchanges
At Hema Maps, we want you to love your apparel as much as the journey itself. If your fit isn't right or you've changed your mind, you can return your items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the unwashed and unworn apparel with original tags attached into the original packaging or a secure mailer.
- 3.Attach Shipping Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your package.
- 4.Drop Off and Track
Drop your package at any authorized carrier location; you will receive a confirmation email once your refund or exchange is processed.